Clause 7.2 Customer-related processes

Posted March 21, 2009 - 07:56 by isohelpline

“The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.”


Thomas J. Peters (American Author and consultant, birth 1942) 




The clause 7.2 has following sub-clauses:


7.2.1 Determination of requirements related to the product
7.2.2 Review of requirements related to the product
7.2.3 Customer communication




External Document Reference: Documentation Kit


Process of Sales
Order Acceptance Form




Additional Key words: selling, sell, sale, marketing, customer requirement, product requirement


Syndicate ISOhelpline RSS

Syndicate content