ISO 9001 Clause 5: Management Responsibility

Posted March 21, 2009 - 06:50 by isohelpline

This section of the standard provides the top management of the business with a powerful planning tool. The starting point is for the management to show commitment to the successful operation of the system through involvement.


Clause 5 of ISO 9001 consists of:


5.1 Management commitment
5.2 Customer focus
5.3 Quality policy
5.4 Planning
5.5 Responsibility, authority and communication
5.6 Management review




External Document Reference: Documentation Kit


Quality Manual Section: Management responsibility

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